Terms of Service

Sonar is provided by V Group (FZE), trading as Distilled, a free zone company registered in the United Arab Emirates, at Block B - B36 - 158, SRTIP, Sharjah, United Arab Emirates(“we”, “us”). By creating an account or using Sonar you agree to these terms and to the Privacy Policy. If you use Sonar for a company, you confirm you may accept these terms for it, and “you” includes that company.

Sonar is a content platform for founders, operators and executives. It drafts, schedules, publishes and measures LinkedIn and X content on your behalf, grounded in information you provide and accounts you explicitly connect. Sonar is under active development: features are added, changed and sometimes removed. When we remove something you rely on, we will tell you first where we reasonably can.

• You must be at least 18 and use Sonar for your professional or business activity.
• Give accurate details, keep your sign-in secure, and tell us at once if you think someone else has used your account. You are responsible for what happens under it.
• One account is for one person. Do not share it, sell it, or create more accounts to get more free time.

• Sonar is one plan: $99 a month or $990 a year, with every feature included, plus any tax that applies. Agencies running several workspaces can ask us about agency pricing.
• Every new account gets 7 days free, with no card, starting when you finish setting up. If you subscribe during those days, your first charge is on the day they end.
• Payments are taken by Stripe, our payment processor. Your subscription renews automatically at the end of each month or year, and you authorise us to charge the payment method on file each time, until you cancel.
• You can cancel at any time in Settings, Plan, Manage billing. Cancelling stops the next renewal; you keep access until the end of the period you already paid for.
• Payments are not refunded for unused time, except where the law requires a refund or we choose to make one. If you believe you were charged in error, write to us and we will look at it.
• We may change the price. A change applies from your next renewal after we have given you at least 30 days' notice by email, and you can cancel before it takes effect.
• An access code we give you grants free access for the time it states. Codes are for the person they were given to; we may withdraw access gained by guessing, sharing or reselling them.
• When a free period or a subscription ends without being renewed, you keep your workspace and can read and copy everything in it, but drafting stops and scheduled posts no longer go out on their own until you subscribe again.

• What you put into Sonar, and what Sonar drafts for you, is yours. We claim no ownership of it.
• You give us permission to host, copy, process and transmit your content, including sending it to the providers listed on our sub-processors page such as our AI provider, only as needed to run Sonar for you, keep it secure, and fix problems. This permission ends when you delete the content or your account, apart from backups that roll off on their normal schedule.
• We do not use your content to train any public AI model, and our AI provider does not use it to train theirs.
• You confirm you have the rights to what you upload or connect, and that publishing it will not break the law or anyone else's rights.
• If you send us suggestions or feedback, we may use them to improve Sonar without owing you anything for them.

• You choose which accounts to connect (LinkedIn, X, Google, Slack, Microsoft 365, Zoom, Notion, Granola, Fireflies, Wispr Flow and others) and can disconnect any of them in Settings at any time. Your use of each is also governed by that provider's own terms.
• Meetings, messages and calendars include other people. By connecting a source you confirm you are allowed to let Sonar read it, including under your employer's or client's policies and any law that requires you to tell the people in your meetings that a tool processes them. Where it does, telling them is your responsibility.
• Sonar keeps only short moments from what it reads and is instructed never to name private people in a draft, as the Privacy Policy describes. You review every draft before it is published, and you decide what goes out.

• Nothing is published without an action you take or a schedule you set. You are the author of record for every post that goes out from your accounts.
• Follow the rules of the platforms you publish to, including LinkedIn's and X's terms and policies. Do not use Sonar for spam, fake engagement, impersonation, or coordinated behaviour those platforms prohibit.
• Scheduled publishing depends on LinkedIn, X and your connection to them. A post can fail to go out, for example when a platform is down or a connection has expired; when that happens Sonar tells you and the post waits for you. We are not responsible for what a platform does to your account.

Sonar writes drafts and analysis with AI, grounded in your own material. AI can be wrong: it can misstate a fact, a number or a date, or produce something that resembles existing text. Read and check every draft, especially claims about other people, companies, figures and results, before you publish it. Insights, scores, best-time suggestions and research summaries are guidance, not guarantees of any result.

• Use Sonar to create or publish anything unlawful, defamatory, harassing, hateful, deceptive or infringing.
• Try to get into another person's workspace or data, test Sonar's security without our written permission, or get around any limit or safety control.
• Copy, resell or rebuild Sonar, scrape it, reverse engineer it, or use it to build a competing product.
• Run automated loops against Sonar, abuse the free week or access codes, or use it in a way that harms the service or other people.

Sonar's software, design, name and brand belong to us. These terms give you a personal, non-exclusive, non-transferable right to use Sonar while your account is in good standing, and nothing more.

• You can stop at any time and delete your account in Settings, which deletes your workspace as the Privacy Policy describes and cancels a paid plan.
• We may suspend or close an account that breaks these terms, puts the service or other people at risk, or is required to be closed by law. Where it is reasonable, we will tell you why and give you a chance to fix it first. If we close a paid account without cause, we refund the unused part of the period.
• Sections 5 (the permission ends as described), 8, 12, 13, 14 and 15 continue after an account ends.

We work hard to keep Sonar running and accurate, but it is provided “as is” and “as available”. To the extent the law allows, we make no other promises, including that it will be uninterrupted, error-free, or that it will produce any particular result. Nothing in these terms removes rights you have under laws that cannot be excluded by contract.

• To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits, revenue, opportunities, reputation or data.
• To the extent the law allows, our total liability for any claim connected with Sonar is limited to the greater of what you paid us in the twelve months before the claim arose and one hundred US dollars.
• These limits do not apply to liability that cannot be limited by law, such as for fraud, or for death or personal injury caused by negligence.

If someone makes a claim against us because of content you published through Sonar, data you connected without the right to, or your breach of these terms, you will cover our reasonable costs of dealing with it, to the extent the law allows.

These terms are governed by the laws of the Emirate of Sharjah and the federal laws of the United Arab Emirates that apply there. If something goes wrong, write to us first at hello@meetsonar.co and we will try to resolve it within 30 days. If we cannot, the courts of Sharjah have jurisdiction. If you are a consumer, you keep any protection the law of the country you live in gives you that cannot be removed by agreement, including the right to bring a claim in your local courts where that law allows it.

We may update these terms as Sonar changes. For a change that matters, we will email you or tell you in the product at least 30 days before it takes effect, except where a change is required by law or needed for security sooner. If you keep using Sonar after a change takes effect, the new terms apply; if you do not agree, you can cancel and delete your account.

• These terms and the Privacy Policy are the whole agreement between us about Sonar, unless we sign a separate written agreement with you.
• If a part of these terms cannot be enforced, the rest still applies. Not enforcing a part straight away does not mean we give it up.
• You may not transfer these terms without our consent. We may transfer them to a company that takes over Sonar, and will tell you if we do.
• We send notices to the email on your account; you send them to us at the address below.

Questions about these terms: hello@meetsonar.co, or by post to V Group (FZE), Block B - B36 - 158, SRTIP, Sharjah, United Arab Emirates. For hours and response times, see the support page.